Shipping & Delivery

At Augustitis, each item is made to order. We design, produce and ship with care to ensure you receive a quality product. Here’s how our shipping process works:

Shipping Service & Costs

We do not offer cash, bank transfer or other payment methods outside of our accepted options. The final shipping cost is calculated at checkout based on the number of items in your order.

Free shipping: Orders that total $99 USD or more qualify for free standard shipping within the United States.

When Will My Order Arrive?

• Made-to-Order: Once your payment is confirmed, you have a 4-hour window to adjust your order (change size, color, quantity or cancel).
• Production Time: After this window closes, we begin producing your item(s). Production typically takes 1–2 business days.
• Shipping Time: After production, your order is shipped via USPS Ground Advantage. Delivery generally takes 2–8 business days, depending on your location.
• Total Time: From the time you place your order, you can expect your items to arrive within 3–10 business days.

Order Tracking

Every shipment includes a tracking link. You’ll receive this via email as soon as your order ships, so you can follow its progress.

Incorrect or Undeliverable Addresses

We are not responsible for failed deliveries due to incorrect, incomplete or undeliverable addresses provided by the customer. If a shipment is returned to us for these reasons, we offer a reshipment under the following conditions:

• Eligible Scenarios:
  • The shipping address was incorrect or incomplete.
  • The carrier attempted delivery multiple times and returned the package.
• Reshipment Fee: $7.00 USD per item for U.S. reshipments.
• Reshipments will be processed once you provide updated and accurate shipping information.

Multiple Shipping Addresses

We currently support one shipping address per order. If you wish to send items to multiple addresses, please place separate orders for each destination.

Need Help?

Our customer support team is here to assist you. If you have any questions about shipping or need help with an order, please contact us:

• Email: [email protected]
• Phone: +1 956 823 9489
• Address: 433 Treles Dr, Madison, MS 39110, US